Privacy Policy

Thank you for visiting Heavenly Organics website . We care about your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.heavenlyorganics.com (the “Site”). If you do not agree with this Privacy Policy or Terms of Use, please do not use this site.

PERSONAL INFORMATION WE COLLECT

Heavenly Organics may collect personal information such as your first name, last name, mailing address, e-mail addresses, or phone number when you participate in a survey, register for our newsletter, submit a question or comment, make a request, or participate in a contest, sweepstakes, or other promotional activity. This information is collected when voluntarily submitted by visitors. If you choose not to provide this information, certain features of the website may not be available to you. You may, however, access most of our site without providing any personal information.

We may also request and collect information on product preferences and demographic information, such as your age, gender, and interests, to help us better serve you. If you send a friend an email from this site, the referral information you provide is used on a one-time basis to facilitate the communication and is not further retained or used Heavenly Organics.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- We contract with third-party web analytics service providers to assist us in better understanding our site visitors. When you visit the site, these services may set cookies and employ other tracking technologies on our behalf to receive and analyze information about your browsing activity. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Chrome, Firefox or Safari) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly.For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- Analytics providers may also transfer this information to third parties where required to do so by law. We use Google Analytics as our analytics provider. Click here to view Google Analytics’ privacy policy.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
- Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”
- When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties other than our Agents who require the information to fulfill orders and requests, provide technical assistance, manage this website, and administer our promotional programs, unless we provide you with advance notice, except as described below.

When we choose to run any joint promotion or program with a third party, we will not share your information with such parties. Heavenly Organics is not responsible for the policies, terms and conditions, or offerings of any third parties, however, so you should carefully review their policies and terms and conditions before providing them with your information.

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

CHILDREN’S POLICY
The Site is not directed at children under the age of 13. We will never knowingly request Personal Information from anyone under the age of 13 without requiring parental consent. Any person who provides their Personal Information to the Site affirms that they are 13 years of age or older.

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.The continued use of this website following the posting of changes to this Privacy Policy will mean you accept those changes.x

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@heavenlyorganics.com or by mail using the details provided below:

106 South Green Street, PO Box 7, Keota, IA 52248 United States